I'll freely admit I spend way too much time at department store makeup counters. But can you blame me? You get to play with new products, get free makeovers, and hear compliments like "that lipstick looks amazing, you've got the prettiest mouth."
Of course, it's not all rosy comments and free spritzes of perfume. After the initial chitchat comes the hard sell and I usually walk away spending more than I really should have (or can even afford). How do they do that?
Keep reading to find out what really happens behind the counter, why your free makeover isn't free at all, and other secrets makeup counter salespeople don't want you to know.
Secret no. 1: They know when you're just trying to snag a free sample
Secret no. 2: That "free" makeover isn't actually free
Of course, not all counters are the same.
Secret no. 3: It's way easier to get a refund than you think
Secret no. 4: They're not really beauty experts
According to our source, this means that they "make stuff up" or share their "limited experience" of what they do know. And "most beauty advisors know a little more than what the average woman does about beauty," she says.
Secret no. 5: The compliments are fake
"Usually if I compliment them, they open up about what they are looking for," says one former makeup artist. With this little "boost" from a "beauty expert," even self-conscious women are more likely to talk to her about their skin or makeup concerns and buy products.
Secret no. 6: They won't be honest about scary ingredients
"No matter how many times a day the sales rep cleans them, people love to come stick their dirty fingers in the colors," says one former Estee Lauder artist. And then there are the makeup brushes. While most makeup artists clean them after each customer, "you should never trust a brush that isn't yours," she adds.