Hotel Jen Adds Relay Robots

Hotel Jen Singapore with robot butler

How will you react if you are being assisted by a relay robot?

It will be cool, right?!

Hotel Jen Is the First International Hotel Brand To Use Relay Robots in Asia

Last month, Hotel Jen today marked a new milestone as the first international hotel brand to use autonomous Relay robots in Asia. Teams at Hotel Jen Orchardgateway and Tanglin Singapore welcome colleagues, Jeno and Jena at their respective properties. The duo will deliver amenities and local favourites from the in-room dining menu to guests, when an order for them is placed.

Hotel Jen Singapore with robot butler

Stationed at the hotel lobby 24/7, both Jeno and Jena are unmistakable in their bright uniforms and Hotel Jen’s brand colours - turquoise and pink, affixed with the signature bicycle image that evokes a sense of travel. Inspired by the concept of a butler, Toby Tan (@tobyato) from Band of Doodlers designed a jacket and tie for Jeno, and a scarf for Jena.

Hotel Jen Singapore with robot butler
Jeno and Jena are equipped with sensitive sensors and software systems
to make efficient deliveries.


The pair stand at almost one metre tall and come with the ability to move unmanned around the hotel at a safe speed of 2.5 km/h, half that of the average human walking speed. They can ride the elevators, make phone calls to rooms upon arrival, and are equipped with sensitive sensors that know to avoid obstacles in its path.

Jeno and Jena are both integrated with a software system that can easily track their to-do list once an order is placed. Need an extra towel or bottle of water? Guests can expect one of the pair to have these delivered within 15 minutes from the time of request. Midnight hunger pangs can be eased from a supper menu featuring local flavours from midnight to 6 am.

Hotel Jen Singapore with robot butler

Designed and built by Savioke, Relay is the first fully-autonomous delivery robot that has been deployed in over 70 dynamic busy environments such as logistics, hotels, office buildings, and high rise apartments. Using advanced technology to navigate around people and objects, Relay delivers items quickly, safely, and reliably. Since initial commercial deployment in 2014, Relay robots have made over 150,000 autonomous deliveries.

“Hotel Jen is proud to be the first brand in the Shangri-La group to introduce this technology. The new “colleagues” will be great team players in getting important things done well and delivered in Jen’s distinctive style. Known to curate playful experiences, Hotel Jen, through the Relay robots, yet again proves that it can surprise and delight urban adventure-seekers,” said Cetin Sekercioglu, executive vice president of Shangri-La Hotels and Resorts.

Hotel Jen Orchardgateway
Hotel Jen Orchardgateway




Now its more reason to stay at Hotel Jen Singapore properties and meet Jeno and Jena!


xoxo, Blair





14 LOVES AND COMMENTS:

  1. Wow the relay robot looks cool! And hey u're in Singapore - hope u enjoyed your stay here :)

    xx Aldora
    AldoraMuses.com

    ReplyDelete
    Replies
    1. Thanks Aldora. Yeah I love Singapore! Always a homey place for me.

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  2. Love the hi tech addition for more efficiency to this hotel. It would be fun to receive items from a robot.

    ReplyDelete
    Replies
    1. Hahaha I know right. Hope that these will also reach Hotel Jen Manila.

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  3. Hi Jeno and Jena! Can ride the elevators, make phone calls to rooms too? Wow technology nowadays emerging.

    ReplyDelete
    Replies
    1. I know right! Maybe kids will love it as well :D

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  4. what the robots can do ? is it really help a lot ?

    ReplyDelete
    Replies
    1. Though the real human butler is still much better, having these robot butler around is a kind of thoughtful amusement. It was nice.

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  5. Seems cool to have the Relay Robot delivering foods! But then it makes me worries what if the robot replaces the human :(

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  6. Hotel Jen is truly amazing and one of the famous Hotels in Singapore. Really relay robots are so amazing. Perfect place to stay in Singapore.

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  7. Omg!! This is so canggih. Would really love to experience the service by relay. But personally, i still prefer human touch

    ReplyDelete
    Replies
    1. Hahaha that's cool! Don't worry I think they wont replace humans.

      Delete

Editorial Note: Opinions expressed here are author’s alone, not those of any partner brands/company(s), beauty & lifestyle brands, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities, unless specified.

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