6 Reasons Why Watson’s Thailand versus here in the PH

You know that feeling of frustration when you visit the shop expecting to be awesome but turns out to be a huge disappointment?

That’s what I felt each time I visit at Watson’s Philippines.

And there I said it, and would not regret this observation because it became pretty obvious to me.
The products in Watson’s Philippines are so limited AF, and when they have a so-called SALE, darn its getting so booooorrriinnnnggg, and booooorrriinnnnggg AF.



So when I visited Thailand few months ago, and decided to pay a visit at the nearest Watson’s Thailand Robinson Sukhumvit 19, here are some of my observations:

1. I arrived at Watson’s Thailand inside the Robinsons store during its opening hour (this was unintentional) and upon entering the shop, I was welcomed with these Watson’s attendant lined-up in the entrance and says “Sawasdee ka!” with a smile. Believe me, I was felt stunned and smiled back with wai. A few steps and I looked back, and they did the same to other customers coming in. They did that for the next 10 to 15mins, from the start of the business hour.

Trust me, you can never experience that here in the Philippines, even inside the Watson’s Philippine branches. Most of their attendants will just stare are you oddly, and will only respond when you approached them first. The hostility is clearly and felt.

2. Attendants at Watson’s Thailand does not follow you around, unlike in Watson’s Philippines that seems they follow you around like your personal bag handler. It was so uncomfortable when they do that, which always disappoints me as a shopper hence, decided not to shop. Only few shops does not to it, but majority they do. In Watson’s Thailand, I never experienced that. I observed that they let their customers browse the items; play with the testers available and will only approach the customers when they are needed.

3. They have diverse products from both east and west. Although it is visible that they have tons of beauty products with whitening effects, there are also many products sans whitening. I also observed that they have many Thailand-made beauty products that are well displayed in front, and not hiding it. From bath and body products, make-up and skincare all made in Thailand and displayed proudly!

4. If you need testers of their make-up, damn they have it available and these testers have no smudging! They also have lots of make-up brands that I never seen at Watson’s Philippines.

Make-up brands are also made in Thailand!

Some of the western beauty brands

And even Pooh have its own make-up line! Fuck, why Watson’s Philippines have it??!!

5. Watson’s Thailand throws SALE as SALE with huge and super fun discounts.
I even got these face sheet masks at a huge discount price at 22bhat each. Moreover, I was only controlling myself not to shop a lot because of my limited baggage allowance.
Nevertheless, this place is definitely one of the good place to hoard for your new beauty collection.

When Watson’s Philippines have their sale promotion, Jesus still a huge disappointment. I personally felt that they just keep on recycling the ideas and pushing their unsold (and unwanted) products to get more exposure hence, seeing it almost in every sale period, and it was sooo tiring knowing it.

6. Watson’s Thailand knows how to treat their customers like royalties.
This is just my observation during my shopping experience at Thailand branch, and by watching their most recently sale celebrating their anniversary + the Facebook live shopping. And I’m telling you how much it is waaaaaay different from what they do here in the Philippines.

Watson’s Thailand gives their customers a remarkable experience like a VIP, and these not only for those invited guests during the opening launch. They treat their customers equally; all making them feel as VIPs. You can’t feel that experience at Watson’s Philippines, well only during the launch opening for the guests only (and who knows if they are all paying guests, or just given budget to shop, to act and show to the public and their fans that they having a good time).

They know that sunscreen lotions are very important and they are visible to their shelves, with lots of options depending on your skin type and needs.

Yup there I said it.

…. And Watsons Thailand social media team loves it too!

You can also watch my short video clip below, during my shopping trip at Watsons Thailand.

View this post on Instagram

This is one of the few shops that does not make me feel bored. @watsonsth knows how to gives genuine excitement to all their customers. So no wonder I spent a lot from this shop! OMG, full story time soon at my blog + my comparative analysis with their (sister) shop here in the Philippines. #notsponsored #shopper #beauty #beautyblogger #opinion

A post shared by BLAIR VILLANUEVA (@blairvillanueva) on Sep 13, 2018 at 4:55am PDT

This is somehow my rant and comparisons about these two Watsons. They might be under the same company umbrella, but they both do business in a different way.

I mean, Filipinos deserves good shopping experiences just like Thais do, am I right?!

Watsons Philippines should be more creative, and stop being BORING!

Have you experienced shopping at these shops? I would love to know your thoughts below!

Disclaimer: This is #NotSponsored post.

xoxo, Blair

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